Refund policy

30-Day Happiness Guarantee

We stand behind every LinenLuma product. If you're not completely satisfied within 30 days of delivery, we'll make it right with a replacement or a full refund.

How it works: Email us at linenluma@gmail.com with your order number and a short note (a photo helps if an item arrived damaged or won't hold). We respond within 1–2 business days and sort out a refund or replacement.

Damaged or wrong items: If your order arrives damaged, defective, or incorrect, contact us within 30 days and we'll send a replacement or refund at no cost to you — no return required in most cases.

Refunds: Approved refunds are issued to your original payment method within 5–10 business days. You'll get an email as soon as the refund is on its way.

Questions? Email linenluma@gmail.com anytime — we're happy to help.